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Rail Service Operations Analyst - ITIL & Data Insight

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Rail Delivery Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Business Analyst
  • Business
Salary/Wage Range or Industry Benchmark: 34000 - 44000 GBP Yearly GBP 34000.00 44000.00 YEAR
Job Description & How to Apply Below

Rail Delivery Group is seeking a Service Operations Analyst to join the service delivery team on a 12-month Fixed Term Contract. You will support in the delivery of fares and retail services, assist in incident and service request handling, and provide day-to-day service desk support.

You will work across multiple services, including the Product Management Service and Data Transformation Service, ensuring quality and timely updates within SLAs while developing subject-matter expertise in rail

This role, Rail Service Operations Analyst - ITIL & Data Insight at Rail Delivery Group, could be your next move.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Rail Service Operations Analyst - ITIL & Data Insight role in the description above.

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