SC Cleared User Researcher

Senior User Researcher (SC Cleared)
£450 per day | Outside IR35 | Remote with occasional travel | Active SC Clearance Required
We're looking for an experienced  User Researcher  with strong  GDS  and  User-Centred Design (UCD)  expertise to join a high-performing delivery team. This role is ideal for someone who thrives on ownership, works proactively with minimal direction, and can confidently shape and drive user research activities across complex programmes.
You'll be joining a collaborative environment where pragmatism is valued. We need someone who understands when a rapid evidence-based approach is appropriate and when a deeper research engagement is required.

Responsibilities

Plan, design and deliver user research activities throughout the delivery lifecycle
Generate actionable insights that influence service design and decision-making
Work closely with multidisciplinary teams including designers, business analysts, product managers and delivery managers
Facilitate workshops, playback sessions and stakeholder engagements
Translate research findings into clear recommendations and presentations for a variety of audiences
Champion user-centred design principles and best practice across teams
Build strong relationships with stakeholders and foster engagement across the wider delivery community

Essential Skills & Experience

Active SC Clearance
Strong experience as a User Researcher within Agile delivery environments
Excellent knowledge of GDS standards and assessment processes
Proven experience applying User-Centred Design methodologies
Ability to work autonomously and take ownership of research activities
Strong stakeholder management and communication skills
Experience producing high-quality reports, presentations and research outputs
Comfortable balancing pace, pragmatism and research rigour
Experience planning and conducting a range of qualitative and quantitative research methods
Strong facilitation and workshop skills
High levels of energy, initiative and collaboration

Desirable

Experience working on large-scale public sector transformation programmes
Experience supporting digital services through discovery, alpha, beta and live phases
Familiarity with accessibility and inclusive design principles

Contract Details

£450 per day
Outside IR35
Remote-first engagement
Typically 1-2 days per month onsite, with occasional workshops or stakeholder sessions as required
Active SC Clearance required
This is an excellent opportunity for a senior-level User Researcher who enjoys taking ownership, influencing delivery teams through evidence-led insights, and helping shape services that genuinely meet user needs.

Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason    ,     please let us know when you apply or talk to the recruiters directly so we can support you.