IT Service Desk Operations Lead
Listed on 2026-10-14
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, IT Project Manager
DXC Technology in London is seeking a Service Desk Ops Manager to lead and manage the ITSM service desk, ensuring high-quality IT support and ITIL-aligned practices. The role requires accountability to senior leadership and client stakeholders, with a focus on customer experience and SLA compliance.
You will oversee 15–50+ analysts, drive CSI, governance of the service catalogue, and automation opportunities, while maintaining security and regulatory standards in the UK.
We are looking to fill the IT Service Desk Operations Lead position at DXC Technology Company in Greater London, England, United Kingdom.
This role, IT Service Desk Operations Lead at DXC Technology Company, could be your next career step.
Are you ready to take on the IT Service Desk Operations Lead role at DXC Technology Company?
We would love to welcome a new IT Service Desk Operations Lead to our team in Greater London, England, United Kingdom.
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