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White-Glove End User Support Lead - Global IT & AV

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: UST
Full Time position
Listed on 2026-10-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

UST is seeking a Lead End User Support Engineer (White Glove) in London to own Level 2 escalations, provide advanced hardware and Windows support, and oversee meeting room systems and AV technology. The role includes on-site duties with remote support for global offices and mentorship for junior staff.

You will manage complex incidents, coordinate across Madrid, Lisbon, San Francisco, and São Paulo offices, and drive infrastructure upgrades while ensuring high service quality and documentation

For the White-Glove End User Support Lead
- Global IT & AV position at UST, we are reviewing applications now.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the White-Glove End User Support Lead
- Global IT & AV role in the description above.

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