Senior ServiceNow Architect
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-15
Listing for:
EPAM Systems
Full Time
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
IT Consultant, Systems Engineer, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
We're looking for a Senior Service Now Architect to join our team in London, United Kingdom in a hybrid working mode. In this role, you will lead the design and architecture of enterprise-level Service Now solutions that support digital transformation and scalable workflows. You will work at the intersection of cloud, data, and AI, creating architectures that ensure security, performance, and extensibility.
This position provides an opportunity to influence strategic initiatives, collaborate with experts across practices, and deliver real business impact through innovative Service Now capabilities.
- Design and architect scalable Service Now solutions that meet enterprise requirements
- Ensure adherence to best practices in development, integration, and governance
- Collaborate with clients and partners to define business needs and translate them into architectural designs
- Lead technical decision-making and drive the AI strategy within Service Now projects
- Mentor development teams and facilitate knowledge sharing across practices
- Contribute to internal intellectual property and create Service Now-based solutions
- Support internal initiatives, including knowledge base maintenance and governance processes
- Participate in practice-related marketing and knowledge-sharing activities
- 12+ years of experience delivering Service Now solutions at an enterprise level
- Deep expertise in Service Now architecture, platform capabilities, and integration patterns
- Strong leadership and communication skills, with a track record of influencing teams and stakeholders
- Excellent problem-solving abilities and ability to work on complex projects
- Service Now certifications such as CSA, CIS, or CAD
- Excellent English communication skills
- Experience with AI-driven initiatives within Service Now projects
- Knowledge of emerging Service Now modules and ecosystem developments
- EPAM Employee Stock Purchase Plan (ESPP)
- Protection benefits including life assurance, income protection and critical illness cover
- Private medical insurance and dental care Employee Assistance Program
- Competitive group pension plan
- Cycle scheme, Techscheme and season ticket loans
- Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses
- If otherwise eligible, participation in the discretionary annual bonus program
- If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Position Requirements
10+ Years
work experience
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