Senior Solution Engineer

Senior Solution Engineer (f/m/d)

Location: London, England, United Kingdom

Department: Sales

Our Solution Engineers (f/m/d) are close partners of our sales team and own key components of the sales process, including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams worldwide, from visionary brands to innovative digital agencies.

• Work directly with our Account Executives to support EMEA customers
• Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
• Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
• Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful

• Fluency in English - any other European languages would be preferred
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
• Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• A natural curiosity for how technology drives change and how that transfers into business value.

• Experience working with a Content Management Platform or similar technology (Mar Tech).
• Prior experience with solution selling methodologies and/or value-based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

More details about our company benefits can be found at the following link:

Contentful is now officially part of Salesforce.

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