IT Support & Administrator

We are a global group, listed in the Ibex 35, Spain's stock market index. We have activities in more than 15 countries on four continents, where we undertake innovative, high-value projects. We put our talent to work at the service of progress, and we take on any new projects as a challenge, with diligence and passion.

As an IT Support & Administrator
, you’ll play a pivotal role within our Central Team in London, supporting projects across the UK and Ireland. Join our dynamic team and make a real difference!

The IT Support & Administrator will play a key role in ensuring the smooth operation, maintenance, and ongoing improvement of our organisation’s IT systems and user support. This role will provide first‑and second‑line support to staff, complete day‑to‑day IT administration activities, maintain accurate system records, and support the delivery of IT projects and improvements.

The ideal candidate will be proactive, service delivery focused, and capable of working both independently and collaboratively to keep our systems secure, reliable, and user-friendly

At Sacyr UK and Ireland, we’re passionate about creating a better world through our projects. As a [Insert Job Title], you’ll play a crucial role in our team. Our workplace is inclusive, diverse, and designed for everyone to thrive. We don’t just say it – we live it. We’re proud to have been recognised as a Sunday Times Top 100 Employer for three consecutive years (
2024, 2025 and 2026
), as well as being accredited as a Living Wage and Disability Confident employer.

If your values align with ours and you are passionate about being part of our team read on! Our team are professional, great communicators, adaptable, full of integrity and generally a fabulous bunch. If this sounds like you and you can demonstrate the required skills and experience, we want to hear from you.

• Inclusive work environment, Sunday Times Top 100 Employer for 3 consecutive years
• 34 days’ annual leave
• Employee Assistance Programme
• Life assurance – 4x annual salary
• Cycle to Work scheme
• Eye care vouchers – eye tests and glasses where required, including safety eyewear
• Annual health checks with Randox Health, including half-yearly check-ins
• Enhanced annual leave
• Company-funded language lessons – Spanish/English
• Company-funded training: training, certifications, and memberships in accredited bodies related to the position
• Referral Scheme
• Lighthouse Club membership
• Wellness voucher programme
• Opportunity for additional professional development

• Provide timely and effective support to users via company service desk systems, email, phone, and in person.
• Troubleshoot hardware, software, and network issues across laptops, desktops, mobile devices, printers, and peripherals.
• Install, configure, and maintain approved applications and hardware.
• Escalate complex issues as needed, ensuring thorough documentation.

• Maintain user accounts, permissions, and security groups across systems such as Microsoft 365, Active Directory, and other business applications.
• Administer and monitor endpoints using device‑management tools (e.g., Intune, MDM solutions).
• Perform routine system checks, updates, and patch management activities.
• Maintain asset registers for hardware, software licences, and warranties.

• Support IT onboarding and offboarding processes, including device setup and induction support.
• Assist with monitoring system security alerts and compliance requirements.
• Maintain and create documentation, SOPs, and knowledge‑base articles for IT processes.
• Support audits and contribute to ongoing improvements in IT controls and governance.

• Contribute to the delivery of IT…