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IT Major Incident Manager — IT Resilience Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Heathrow
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 85000 - 110000 GBP Yearly GBP 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Heathrow is seeking an IT Major Incident Manager to safeguard the airport’s IT resilience and operational stability from the Airport Operations Centre (APOC). The role requires leading the response to critical technology incidents and coordinating rapid recovery to minimise disruption to passenger operations.

Based at Heathrow Airport, the MIM operates in a 24/7 shift pattern across the year to ensure continuous coverage and swift incident resolution in a high-demand, security-conscious

This opportunity is for the 24/7 IT Major Incident Manager — IT Resilience Lead role at Heathrow.

Our organisation is growing, and we are hiring a 24/7 IT Major Incident Manager — IT Resilience Lead in Greater London, England, United Kingdom.

This role is for the 24/7 IT Major Incident Manager — IT Resilience Lead role at Heathrow.

We are seeking a motivated 24/7 IT Major Incident Manager — IT Resilience Lead to join Heathrow in Greater London, England, United Kingdom.

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