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ITSM Process Lead: Incident

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Version 1
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager, IT Specialist, IT Consultant
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Version 1 is seeking an ITSM Process Controller to oversee ITIL-aligned processes within Jira Service Management for the DESNZ project. The role is hybrid and UK-based with occasional travel to the London site, and requires eligibility for security clearance.

You will govern incident, request, change, CMDB and knowledge management, drive KPI reporting, and chair CAB meetings while coordinating with multiple service teams to sustain service quality and performance.

This role, ITSM Process Lead:
Incident, Change & Knowledge at Version 1, could be your next opportunity.

The ITSM Process Lead:
Incident, Change & Knowledge position in the Finance, IT & Technology field is open for applications.

We have an opening for a ITSM Process Lead:
Incident, Change & Knowledge in Greater London, England, United Kingdom within Finance, IT & Technology.

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