London Onsite Tech Support Analyst
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Penguin Random House in London is seeking a Technology Support Analyst on a 6-month fixed-term contract, onsite five days a week. You will provide first-line incident diagnosis via email, phone, and self-service, and support walk-up deskside requests.
You will log incidents, escalate when needed, and assist with Audio Visual setups for meetings. The role requires Mac OS/iOS and Windows experience, ITIL/Service Now familiarity, and a proactive, customer-focused mindset.
We would love to welcome a new London Onsite Tech Support Analyst (6-Month) to our team in Greater London, England, United Kingdom.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 35.000 - 43.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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