Incident Improvement Manager - EU Trust & Safety, FTC
Listed on 2026-10-18
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IT/Tech
IT Specialist, Change Management, Business Continuity
Amazon UK Services Ltd. is seeking an APET Incident Improvement Manager for a 12-month fixed-term contract to lead critical incident investigations and standardize processes within the EU Trust & Safety - Amazon Partner Escalations Team.
You will analyze data, collaborate with partners across DSP, ER, Legal, PR, and vendors, and ensure timely, high-quality case closures while protecting customer experience.
Join us at Amazon Inc. as our next Incident Improvement Manager - EU Trust & Safety, 12m FTC in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Incident Improvement Manager - EU Trust & Safety, 12m FTC role in the description above.
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