Senior Product Designer

As a Senior Product Designer at Collinson
, you'll help define the future of digital experiences across Priority Pass and our wider loyalty and travel ecosystem. You will work alongside other Priority Pass+ squad designers to shape and deliver beautifully crafted, user-centred journeys within the Priority Pass+ mobile app. From discovery through to delivery, you will help create a world-class customer experience that meets user needs and supports business goals

In addition to driving end-to-end feature design and helping deliver our product roadmap, you will contribute to the development, adoption and evolution of our design system, helping ensure consistency, accessibility, and cross-platform usability. You’ll work closely with cross-functional teams - product, tech, data, comms and research - and be comfortable influencing at both team and senior stakeholder level.

This is a hands-on role where design craft meets systems thinking, and where you’ll play a key part in creating seamless experiences for millions of global travellers.

• Lead customer-centric product design from early research through high-fidelity execution and design testing.

• Apply design thinking and UX research to uncover insights, validate decisions, and improve the quality of customer experience.

• Champion a collaborative and iterative approach
  , working closely with product managers, engineers, data analysts, and researchers.

• Prototype and test rapidly
  , setting up your own user validation loops to refine solutions quickly.

• Contribute to the design system
  : help define and evolve scalable UI components and design patterns used across products and teams and help drive adoption.

• Mentor junior designers and contribute to the design culture through feedback, critique, and practice improvement.

• Collaborate with exec-level stakeholders
  , clearly communicating design rationale and influencing product direction.

• Measure the impact of your designs using both qualitative and quantitative data.

• A hands‑on designer with a strong portfolio of end‑to‑end case studies across mobile and web platforms (with an emphasis on mobile)

• Comfortable with product discovery, UX research, and data analysis to inform your design process.

• Confident in owning your roadmap
  , prioritising independently, and driving initiatives forward.

• Passionate about accessibility, usability, and inclusion in every detail of your work.

• A systematic thinker
  , able to contribute to the development of a shared design system at scale.

• Highly proficient in Figma, with strong expertise in UI craft, prototyping, motion, transitions and micro‑interactions
  , alongside developer handoff workflows
  .

• An excellent communicator
  , able to present to C-suite stakeholders and align cross‑functional teams.

• 5–7+ years in Product/UX Design, preferably in consumer‑facing environments
  .

• Proven track record of rapid prototyping and running your own usability tests
  .

• Experience working across product, engineering, and data functions in Agile environments.

• Strong knowledge of WCAG and inclusive design standards
  .

• Demonstrable experience in contributing to design systems across large product ecosystems.

• Comfortable working across multiple platforms (iOS, Android, responsive web).

• Familiarity with tools like Miro, Jira, and Aha! is a plus.

• Good grasp of using AI tools like ChatGPT or Claude

At Collinson, we craft smart experiences for a global customer base - especially frequent, high‑value travellers. With market‑leading brands like Priority Pass
, and deep relationships in travel, fintech, and loyalty, we offer designers the opportunity to make meaningful impact at scale.

You’ll be part of a supportive, global design community…