Quality Assurance Analyst, METAL

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

We aim to make our programs a model for the highest global standards and to cultivate power and lasting change not just for our clients but for all people affected by humanitarian crises. To achieve that vision, the IRC's Technical Excellence (TE) group, located within the Crisis Response, Recovery and Development (CRRD) Department, provides technical assistance to IRC's country program staff and shares what we learn to influence policy and practice.

IRC's Technical Excellence team is comprised of seven teams which have deep expertise in their respective fields:
Education, Economic Wellbeing, Governance, Health, Violence Prevention and Response, MEAL, and Grants & Operations.

The METAL Unit is responsible for supporting CRRD to have a culture of strong data and evidence use through stewardship of the Data & Performance Ecosystem, and for coordinating successful piloting and uptake of innovative technology solutions. The METAL Unit provides specialized support across four pillars to strengthen program effectiveness, improve decision-making, and enhance organizational learning.

This is a hybrid position open to candidates based in New York, US, Kenya and UK. Other Limited IRC Locations may also be considered. Successful candidates will be hired on a local employment contract and according to local salary scale.

The METAL Quality Assurance Analyst will be part of the METAL team which is responsible for delivering products that support day-to-day implementation of CRRD Programs as well as the collection, management, visualization of KPIs relevant to higher-level decision-making. The QA Analyst is a team member responsible for developing, testing, implementing, and supporting CRRD's data toolkits, for which the tech stack includes Comm Care, Microsoft Power BI, and Microsoft SQL server Azure-based data warehouse.

The Data Toolkits are essential for CRRD's data collection, management and analysis so it is critical for the success of the team that the QA Analyst have strong skills related to testing data transformation and visualization.

Working in partnership with staff at various levels and locations, the QA Analyst will perform a key role in testing, assuring quality, and improving Data Toolkits with a successful rollout. Should demonstrate a solid focus on responsive application design and an understanding of the diverse subject areas involved in developing user-centric and impactful applications. Position key attributes are multi-tasking, detail orientation, fast learning, and self-organizing.

The candidate is required to not only test the technology products, but also to identify, create, and implement complex use case scenarios; take a lead in efforts to find requirement/specification gaps and work very closely with business teams/analysts to seek answers. Find a balance between keeping high-quality standards without overly exerting on the release timeline. Build a good working relationship between development and product management teams.

Be able to turn around testing and regression testing within timelines without compromising on quality.

This role reports to the Product Manager. Program Technology. The QA Analyst will work closely with METAL Developers . They will have a technical line to the Senior Manager, Quality Assurance and maintain regular contact with the QA team to ensure that METAL is following the best practices of the wider organization.

Primary responsibilities include but are not limited to:

• Translate functional requirements and specifications into detailed test plans, encompassing functional, system, integration,…