Product Lead, Agentic Platform

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and Tik Tok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The Role At Airwallex, product is at the heart of everything we do. We are looking for visionaries to come build the next-generation payments platform. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally.

As a Product Lead, you’ll play a defining role in shaping the future of our payments infrastructure by pioneering an Agentic Payments Platform. You will be tasked to reimagine existing industry workflows with AI-native capabilities—designing strategy, defining solutions, and driving delivery from concept to launch. You’ll lead our Payments Product team, focused on building and optimizing the core clearing and settlement platform that powers how money moves across card networks, banks, ledgers, and most importantly: our merchants' wallets.

As we grow and scale transaction volume worldwide, this platform needs to go beyond being robust and cost-efficient; it must actively anticipate and automate the future of money  this role, you’ll lead key initiatives end-to-end, including:

Owning the end-to-end merchant experience:
From instant, low-friction onboarding through to the ongoing lifecycle, reducing complexity at every step.

Optimizing global payment flows:
Enhancing platform capabilities (e.g., intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity.

Strengthening infrastructure:
Driving reliability, compliance, and liquidity management to deliver resilient capabilities for reconciliation and regulatory reporting.

Deploying AI-native capabilities:
Embedding autonomous agents into how we interact with merchants, collect feedback, and automate traditional industry workflows—powering smarter support, proactive insights, and real-time visibility.

You’ll work closely with product, engineering, design, and commercial teams to bring these cutting-edge capabilities to life, and help shape the infrastructure behind one of the most dynamic, AI-forward fintech platforms in the world.

Requirements
10+ years of experience in a high-growth environment, ideally in fintech or platform products.

Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus.

Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems.

Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams.

Analytical rigour: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset.

Bias for action: grit, persistence, and…