ServiceNow Consultant Hybrid
Job in
London, Greater London, WC2N, England, UK
Listed on 2026-10-19
Listing for:
Involved Solutions
Full Time
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Reference: Service Now Technical Consultant Salary:
Up to 100,000 + Bonus + Benefits
Location:
London or Manchester Working Pattern:
Hybrid Job Type: Permanent
Working Hours:
40 hours per week, Full TimeA globally recognised technology organisation is looking for an experienced Senior Service Now Technical Consultant to design and deliver enterprise Service Now solutions across complex client engagements.
This Senior Service Now Technical Consultant vacancy is a hands-on consulting role combining Service Now solution design, configuration, integrations and technical leadership. You will work directly with customers to understand requirements, define future state solutions and ensure consistent delivery while incorporating AI capabilities into workflows and business processes.
Responsibilities for the Senior Service Now Technical Consultant:
Design and deliver scalable Service Now workflow solutions using platform best practices
Translate business requirements into technical specifications, user stories and solution designs
Lead customer workshops covering current state and future state processes
Provide hands on technical leadership across Service Now configuration and integrations
Review and validate technical deliverables, testing and documentation
Guide customers through technical decisions and platform best practices
Integrate AI capabilities into workflows, customer solutions and decision making processes
Lead smaller projects and provide guidance to Technical and Associate Technical Consultants Support delivery reporting across risks, actions and engagement progress
Essential Skills & Experience for the Senior Service Now Technical Consultant:
Strong Service Now Professional Services or consulting experience
Extensive hands on experience designing and delivering Service Now solutions
Strong understanding of Service Now configuration, workflows and integrations
Experience translating business requirements into technical solutions
Strong customer facing workshop and stakeholder management experience
Experience reviewing technical configuration, integrations, testing and documentation
Experience incorporating AI into workflows, solutions or business processes
Ability to independently lead technical delivery and resolve complex issues
Experience mentoring or supporting other Service Now consultants
Desirable Skills & Experience for the Senior Service Now Technical Consultant:
Additional Service Now certifications
Strong industry domain expertise
Experience across multiple concurrent Service Now engagements
Experience managing customer relationships and complex delivery challenges
If you are interested in the Senior Service Now Technical Consultant position, please apply.
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