Forward Deployed Engineer

We're building governance and security infrastructure for a world of increasingly capable and widely proliferated agents.

The world is undergoing a fundamental shift: every day more work is being done autonomously by AI. This is true for enterprises but also for the adversarial actors who seek to disrupt their operations through cyber attacks. The only way to keep up is to use AI intelligently to govern internal deployments and defend against offensive threats. Helm Guard will be the platform which businesses use to do both.

We've grown to seven-figure revenue within 9 months of product launch, on the back of multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Our founders come from Palantir and academic institutions:
Oxford, Stanford, and ETH. We're backed by leading UK and US institutional investors and exceptional angels from Meta, Isomorphic Labs, Palantir, SpaceXAI, and more.

We're hiring across founding-team roles for people who want outsize impact, the influence over direction and culture that comes only from joining this early, and pre-Series A equity upside.

• In-office 4 days a week (with flexibility for things like school drop-off)

• Wanting to own outcomes and to take on the hours required to do so

• Having an existing right to work in the UK (we do provide visa support for applicants already working in the country)

In this technical role, you'll be the critical node for the success of our customers’ work with the platform. Once a customer signs, it's on you to make their experience with the platform as positive as possible. You will also use this alongside a deep understanding of the technical makeup of the platform to suggest new features and complete basic engineering work.

The customers you make successful in year one become the basis of everything we build in year three.

As a Forward Deployed Engineer (FDE), you own the technical delivery of our platform to enterprise customers. You’ll need to get your hands dirty with related development. You're the first person our customers call and their trusted counterpart. You sit across the table from CSOs, VPs of Risk, heads of compliance, and you turn their messiest workflows into something that runs on our platform, raising any technical issues as you go along.

Our platform is user-friendly, but we find great value in staying close to customers and understanding their needs. Expect roughly one to two customer meetings per week per account, plus the async technical work around it: configuring the platform, chasing requirements, helping decide what features to implement and implementing them, and keeping things moving. You'll own a dozen-plus accounts at any given time.

This is the closest thing we have to a founding-team role outside the founders. You’ll be partnering directly with our CTO to help shape what the company becomes.

• Configure the platform to fit each customer's needs

• Manage the async cadence: emails, follow-ups, status updates, internal escalations

• Translate customer needs into prioritised product feedback, balancing our vision for the platform and week-to-week requests

• Ship code. When a customer needs a UI fix, a small feature, or a bug squashed, you do it.

• Take the lead on resolving urgent customer-facing issues

• 2–5 years of experience doing something tough/challenging and impressive

• Real commercial instinct: you've sold, negotiated, or owned customer outcomes in a way you can point to

• Solutions architect, deployment strategist, customer engineer, or similar background at a technical enterprise company

• Experience at a Series A/B enterprise startup (GRC, cyber or legal tech in particular)

• Background…