Solution Architect - Fortinet

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CDW’s Solution Sales organisation is in place to collaborate with sales and to be responsible for delivering high value outcomes and experiences to our existing and prospective customers across a variety of technology growth pillars including Hybrid Platforms, Modern Workspace, Security and Digital Enablement. The Solution Sales organisation is made up predominantly of specialist sales and various levels of Architects (presales technical resource).

Within Security, CDW’s Cyber Security Practice operates a business-led, domain-driven, outcome-focused model. Our three Cyber Go-To-Markets – Secure Business Strategy, Operational Excellence and Cyber Resilience – define what our customers want; our five cyber domains – Identity Security, Network & Edge, Sec‑Ops, Data Security and AI Security – define how CDW responds; and our advisory, professional and managed services define what customers receive.

The role of the Solution Architect is focused on the following core areas:
Driven overlay resource focused on supporting the delivery of successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customers requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customers business needs, targets and KPI’s.

• Customer Engagement and Activity – Highlighted by customer/internal feedback and adhering to SLAs and/or agreed time frames throughout an engagement
• Design Quality and Accuracy – Ensuring the service we provide to the customer meets expectations and also support sales with positive opportunity outcomes
• Customer Activity – Regular engagement with existing and prospective customers, ensuring satisfaction, retention and a profitable outcome for customers and CDW.
• New solutions and services business won for CDW – number of opportunities handled, won and those with services attached
• Fortinet and Network & Edge Growth – Fortinet pipeline and bookings, and the attach rate of CDW-led Network & Edge assessments, professional and managed services across the Land, Expand, Operate motion

Customer Facing Solution owner and key contributor, providing business and technical expertise to support broader solution efforts. Being a competent presenter to groups of decision makers Build trust and clarity by translating customer needs into actionable technical insights. Multi-Vendor / Technology Support Specialise in multiple technologies that sit within a domain and apply broad knowledge across vendors and product categories to assess compatibility and recommend optimal solutions.

Act as the Fortinet subject-matter expert for the Network & Edge domain, designing solutions across the Fortinet Security Fabric – including Forti Gate next-generation firewalls (FortiOS), FortiSASE (SSE, SWG, inline CASB, ZTNA and FWaaS), Universal ZTNA with Forti Client, Secure SD‑WAN, Forti Proxy, FortiNAC, Forti Manager and Forti Analyzer, and Forti Guard AI-powered security services. Apply working knowledge across the wider cyber domains – Identity Security, Sec‑Ops, Data Security and AI Security – to show how Network & Edge controls integrate with identity providers, SIEM…