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Halo Automation Engineer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-21
Listing for:
Investigo
Full Time
position Listed on 2026-10-21
Job specializations:
-
IT/Tech
IT Specialist
Job Description & How to Apply Below
Halo ITSM Automation Engineer | Contract | Outside IR35 | Immediate start Client: national UK charity
We’re looking for a hands‑on Halo ITSM specialist to deliver a defined set of automation requirements and identify further opportunities across the service desk.
- Review the existing automation requirements and turn them into working Halo workflows and automations.
- Build, test and deploy the automations through to production.
- Assess current ITSM processes and recommend further automation opportunities, prioritised by value and effort.
- Document all configuration and hand over knowledge to the internal team so they can support it themselves.
- Strong, recent hands‑on experience with Halo ITSM (HaloPSA experience is also relevant), including workflow configuration, automation rules, ticket types and SLAs.
- Experience with Halo integrations, such as the Halo API, webhooks, Integrator and runbooks.
- Scripting or integration experience is a plus, for example Power Shell, REST APIs, or Entra Intune integration.
- A proven track record of taking requirements through to tested, deployed automation.
- Clear documentation habits and confidence running knowledge transfer with non-specialist teams.
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