Solutions Engineer

What You'll DoAmazon is a global technology powerhouse renowned for its relentless innovation, operational scale, and customer-centric approach. What began as an online bookstore has evolved into one of the world’s largest hyperscalers, with leadership across e-commerce, cloud computing, artificial intelligence, logistics, and advanced infrastructure technologies. Amazon’s expansive ecosystem spans fulfillment centers, corporate campuses, cloud regions, edge environments, research facilities, and global technology hubs that support millions of customers and businesses worldwide.

Amazon continues to invest in next-generation networking, AI infrastructure, cloud platforms, security architectures, edge computing, and advanced connectivity solutions that enable seamless integration between cloud regions, edge locations, operational facilities, and end users worldwide. Technologies commonly deployed in large-scale service provider, cloud, and connectivity environments—including high-performance routing, resilient WAN architectures, automation, programmability, optical transport, and network visibility—play a critical role in supporting the scale, reliability, and performance requirements of these initiatives.

As the Solutions Engineer (SE) for Amazon, you will own the Cisco technical relationship with the customer and our partners. You will bring deep expertise across Cisco's portfolio, with a focus on Networking (wired and wireless), Unified Computing System (UCS), Security, and Observability. You will act as a trusted technical advisor to Amazon IT leaders and decision makers, translate business needs into prioritized technical requirements, and prove Cisco's value through demonstrations and technical validation.

You will engage across multiple Amazon organizations such as Corp IT, Project Kuiper, etc. This gives you the chance to influence some of Amazon's most critical infrastructure investments.

Key responsibilities:

Lead the technical sales process: design, present, and consult on solutions that fit customer and business requirements.

Act as the primary technical influencer in the account, with specialization in core secure networking (switching, wired, wireless, routing, firewall), UCS, security, and observability. Capable of engaging in in-depth technical discussions and proficient in illustrating packet flows through whiteboarding.

Work with architecture specialist teams in non-core areas to position Cisco competitively.

Lead strategic planning and technical validation with the extended sales team, taking opportunities through technical close.

Feed customer feature/product requests, market opportunities, and competitive insights back to Cisco business units and sales teams.

Use AI-powered tools to streamline coordination and deal execution.

Maintain deep knowledge of Amazon's environment and market to stay ahead of competitors.

Success measures: growing revenue through closed deals, displacing competitors to gain market share, expanding Cisco's footprint within Amazon, building critical Customer relationships, driving complex escalations to resolution, present at industry events, and positive influence and impact on the Solutions Engineering community itional Responsibilities Technical Strategy Develop a deep understanding of Amazon's current and future architecture across transport networks, edge computing, and hybrid cloud.

Co-create strategic engineering initiatives with Amazon that improve global connectivity, resiliency, scalability, efficiency, and security. Take an automation- and programmability-first approach, using advanced routing, telemetry, AI-driven operations, and security technologies. As a trusted advisor, help shape Amazon's next-generation connectivity platforms by…