Desktop Helpdesk IT Support Engineer
Listed on 2026-10-26
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
A global company is currently recruiting an IT Support to support its IT operations in London.
The role will provide user PC Desktop support and assist with troubleshooting across networking, IT security, Microsoft 365, Entra , Intune, and PC and mobile device management.
The ideal candidate should have extensive experience in both IT infrastructure and applications, with strong analytical, problem-solving, organisational, and communication skills.
( - Please include this when making any enquiries.)
Main Responsibilities- Provide user PC support and troubleshoot user-related IT issues
- Apply fundamental networking concepts to identify and troubleshoot network issues systematically
- Support IT security activities and understand the security implications of user and system actions
- Provide support across Microsoft 365, Entra , and Intune beyond routine user and licence administration
- Support PC and mobile device management
- Analyse and resolve technical issues effectively, escalating where required
- Work collaboratively with team members and manage tasks accurately and efficiently
- 8+ years' experience in Desktop Helpdesk and support
- Good knowledge of networking concepts and systematic troubleshooting
- Understanding of basic IT security principles
- Experience in PC and mobile device management
- Experience in global and corporate environment
- Excellent analytical, organisational, and problem-solving skills
- Responsible, accurate, proactive, and a strong team player
- Location:
London - Working Style: office based
- Job Type: Temp
- Working Hours:
9:00-17:00 from Monday to Friday, 5 days per week - Start: ASAP
* All applicants for the Help Desk Assistant position must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.
* Working holiday and graduate visa holders with more than 18 months remaining on their visa may also apply, depending on their experience.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).