Head of Technical Support | Equity & Hybrid Tech
Listed on 2026-10-26
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IT/Tech
IT Support, Technical Support
Duffel in London is seeking a Head of Technical Support to lead a team of engineers responsible for the quality and growth of our customer support function. You will coach engineers, set standards, manage escalations and partner with Engineering, Product and Travel Operations to reduce friction in our API-driven platform.
You will stay close to the work, review investigations, and translate learnings into lasting improvements while scaling the team to meet increasing demand from partners and
We are looking to fill the Head of Technical Support | Equity & Hybrid Travel Tech position at Duffel in Greater London, England, United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Head of Technical Support | Equity & Hybrid Travel Tech role at Duffel, based in Greater London, England, United Kingdom.
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