Site Reliability Engineer; SRE; Financial Wellbeing

Site Reliability Engineer (SRE) - Financial Wellbeing

Join to apply for the Site Reliability Engineer (SRE) - Financial Wellbeing role at Lloyds Banking Group.

This range is provided by Lloyds Banking Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Title: Senior Site Reliability Engineer
Salary: £70,929 - £78,810 (Chester); £81,999 - £91,110 (London only)
Location: Chester or London
Hours: Full‑time
Working Pattern: Hybrid – at least two days per week (or 40% of time) at an office site

Join our Financial Wellbeing Platform as its first Site Reliability Engineer and apply your expertise of the full software development lifecycle that benefits customers in financial difficulty.

About this opportunity:
You'll be joining the Financial Wellbeing Platform, a team dedicated to supporting customers that face extenuating circumstances that impact their ability to meet their financial commitments. Our mission is to support these customers back to financial health. The guidance we provide will build trusting and long‑term relationships that help customers maintain good financial health. The Recoveries & Application Management Lab Team within the Financial Wellbeing Platform work across the platform to provide specialised skills and services that allow them to deliver services to our customers.

The Recoveries & Application Management Lab are building new systems and solutions. The role offers the chance for someone to engage and share their experience, serving as a mentor in the team's decision‑making processes related to site reliability that are effective and efficient.

Once the SRE support is evaluated, the selected person will join the Platform Engineering team to establish the SRE role by managing the cloud environment, developing solution designs, explaining incident management practices, conducting root cause analysis, and handling business changes. The successful candidate will be required to balance the demands of the LBG business and both stability and scalability requirements to reach a successful and scalable outcome.

• Create documentation that details the establishment of the SRE function within the platform, supported by procedures that outline the guidelines to be followed through the incorporation of existing documentation.
• Provide a framework in which to operate the cloud systems.
• Lead the transition to cloud infrastructure and improve observability across systems.
• Identify and eliminate toil through automation.
• Manage incidents and post‑mortems to improve service reliability.
• Mentor engineers and support team development.
• Collaborate with Product Owners to balance operational and development priorities.

Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast‑changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

• Proven experience as a Site Reliability Engineer in cloud environments (GCP or AWS).
• Understanding of SRE principles including SLIs, SLOs, error budgets, and toil reduction.
• Strong scripting and infrastructure‑as‑code (IaaC) skills (Terraform, Harness, Git Hub).
• Demonstrable experience in the Agile ways of working that focuses on delivering customer value and applying the Agile mindset; familiarity with tools like Jira.
• Ability to lead incident response and drive service improvements.
• Strong collaboration and mentoring skills.

• Azure cloud environment experience, including connectivity, data buckets, secrets management, migration, and governance challenges.
• Familiarity with containerisation and…