Data Science Manager

• 25 days annual leave plus bank holidays rising with service
• Pension: access to the UK’s only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*

Royal Mail Farringdon

Permanent, Full time

London Farringdon x3 days a week

Competitive salary

• Car allowance
• Healthcare
• Up to 18% annual bonus potential
• 25 days annual leave plus bank holidays rising with service
• Pension: access to the UK’s only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*

Royal Mail is undergoing one of the largest transformations in its history, using data, advanced analytics and artificial intelligence to improve customer experience, optimise operations and unlock new growth opportunities.

We're looking for a Lead Data Scientist to provide technical leadership across our Data Science capability, helping shape how machine learning, forecasting, optimisation and AI are applied across the business.

This is a highly influential role that combines hands‑on data science delivery with leadership and capability development. You'll work with senior stakeholders across Royal Mail, leading complex analytical initiatives while mentoring Data Scientists and driving best practice across the function.

If you're passionate about solving large‑scale business challenges and developing high‑performing teams, this is an opportunity to make a significant impact

• Leading the design and delivery of advanced Data Science, Machine Learning and AI solutions that support strategic and operational decision‑making.
• Providing technical leadership, coaching and mentoring to Data Scientists across the team.
• Driving the adoption of Data Science best practices, standards and modern ways of working.
• Working closely with Data Engineers, Machine Learning Engineers and Technology teams to develop scalable analytical solutions.
• Partnering with business stakeholders to identify opportunities and shape data‑driven approaches to complex challenges.
• Overseeing solution quality, methodology selection and delivery across the Data Science portfolio.
• Supporting recruitment, capability development and the continued growth of the Data Science function.
• Translating complex analytical outputs into practical business recommendations that create measurable value.

You’ll be an experienced Data Science leader with a track record of delivering impactful analytical solutions in a commercial environment.

• Significant experience developing and delivering advanced analytics, machine learning and optimisation solutions.
• Strong expertise in statistical modelling, machine learning techniques and experimental design.
• Advanced Python and SQL skills.
• Experience leading complex Data Science initiatives from problem definition through to business adoption and value realisation.
• Previous experience coaching, mentoring or leading Data Scientists.
• Strong stakeholder management skills and the ability to influence both technical and non‑technical audiences.
• Experience working with large, complex datasets to generate actionable insights.
• Knowledge of cloud‑based analytics platforms and modern machine learning deployment practices.
• A passion for innovation, continuous improvement and developing data science capability.

• Lead high‑profile data and AI initiatives with organisation‑wide impact.
• Help shape the future direction of Data Science across Royal Mail.
• Work on challenging problems using modern machine learning and AI techniques.
• Collaborate with talented Data…