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IT Support Coordinator
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-27
Listing for:
Exchange People
Full Time
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Our client has a fantastic opportunity for an Experienced IT Support Coordinator at their hub in Astmoor Industrial Estate, Runcorn.
Key Facts:- Location:
Runcorn - Hours:
Monday to Friday 8am- 5pm (1hour unpaid lunch) - Pay:
From £29,000 per annum - Contract:
Permanent directly with our client
- Allocation of Fault Calls to Field Engineers
- Effective allocation and utilisation of Field Engineer workloads to meet Service Levels and Customer Satisfaction
- Utilising Accounting package to raise purchase orders
- Provide ongoing feedback to the customer both internally and externally via voice and system updates to manage customer expectations on fault resolution
- Report Writing within the timescales to meet contract objectives.
- Permanent from day one
- Opportunities to progress within the business
- Great team environment
- Previous technical support experience or within a similar role
- Ability to explain technical issues to non-technical customers.
- Ability to work under pressure in a fast paced environment.
- Experience of in-house Call management systems and tools.
- Proficient in Microsoft Office.
This is a permanent position directly with our client
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