London Onsite IT Support Specialist - 1st/2nd Line
Listed on 2026-10-27
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Penguin Random House UK in London is seeking a Technology Support Analyst on a 6-month fixed-term contract. The role is on-site 5 days per week and reports to the Technology Support Team Leader, focusing on first-line and deskside support, incident management, and customer service excellence.
You will rotate across functions such as walk-up support, deskside, and asset management, using ITIL-aligned processes and documenting resolutions for stakeholders.
This opening is for the London Onsite IT Support Specialist - 1st/2nd Line role at Penguin Random House Uk.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 35.000 - 43.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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