Unified Communications Engineer – Voice​/Automation

Unified Communications Engineer – Voice / Automation
London – Trading industry competitive compensation package
Quant Capital is working with a leading trading technology firm looking for a Unified Communications Engineer with voice specialism to take ownership of a global Cisco voice and collaboration environment.
This is not a narrow telephony support role. The team needs someone who can keep critical voice and video services stable, improve tooling, automate repeatable work and deal confidently with complex issues across Cisco UC, SIP, recording, conferencing and integrations.
What you will own
Support and improve a global  Cisco UC and collaboration estate
Manage changes, upgrades and configuration across voice, video and conferencing platforms
Troubleshoot  SIP, SBCs, PSTN trunking, endpoints and call flows
Build automation around UC workflows
Support voice recording, compliance and messaging archive platforms
Integrate on-premise UC with  Webex, Zoom, Teams and related services
Improve monitoring, alerting, documentation and operational standards
Experience needed
7+ years in voice, UC or collaboration engineering
Strong experience with CUCM, Cisco Meeting Server and Expressway
Good knowledge of SIP, SBCs and PSTN SIP trunking
Experience supporting Cisco phones, softphones and video endpoints
Strong troubleshooting and fault-isolation skills
Scripting or automation experience in Python, Power Shell or similar
Experience in a high-availability enterprise environment
Useful experience
Cisco UC APIs and custom integrations
Trading or finance
All applications are handled in strict confidence.