On-Site IT Service Desk Analyst: Customer-Focused
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
FRP Advisory Group is seeking a Service Desk Analyst to be the first point of contact for IT support across our UK offices. You will handle incidents and service requests with a focus on timely resolutions, strong customer care, and adherence to security policies.
Working across Windows 10/11, Microsoft 365 and core business apps, you will log, classify, and track requests in our ITSM system, escalate when needed, and contribute to knowledge base improvements.
As a On-Site IT Service Desk Analyst:
Customer-Focused Support, you will play an important part at Frp Advisory Group in Greater London, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
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