Head of Information Technology

Lead technology strategy, governance, and service delivery across the organisation. You'll develop clear technology roadmaps, provide trusted advice to the Executive Team, and ensure technology decisions deliver measurable value. This is a senior leadership role where you will provide strategic leadership and hands on delivery. You will need to be equally comfortable in setting roadmaps and rolling up your sleeves.

• Senior IT leadership (IT Director, Head of IT, Technology Director, or CIO level)
• Proven ability to develop technology strategies, roadmaps, governance frameworks, and investment plans
• Experience leading technology transformation programmes and operational improvement initiatives
• Established track record operating at Executive or Board level, influencing senior stakeholders

• Experience managing MSPs, suppliers, and outsourced technology service providers
• Established PMO function: effective project governance, reporting, and benefits tracking
• Ability to balance strategic leadership with hands-on operational accountability
• Experience supporting digital adoption and driving technology-enabled business change
• Proven capability managing small internal teams supported by MSP partners and specialists
• Strong understanding of cyber security frameworks, controls, and governance
• Experience developing and maintaining business continuity and disaster recovery plans
• Competency in incident response planning and IT service management
• Knowledge of technology risk management and compliance requirements
• Understanding of AI, automation, and emerging technology governance

• Microsoft 365 ecosystem:
  Teams, SharePoint, Purview, Entra , and related services
• Cloud platforms, SaaS, and end-user computing environments
• Workplace technology, office networks, and collaboration tools
• Salesforce CRM and wider business application management
• AI tools and technologies (awareness and adoption)

This role suits someone who:

• Has broad IT leadership experience across infrastructure, security, SaaS within a Financial Services organisation
• Thrives working independently
• Enjoys both strategic thinking and hands-on delivery
• Strong stakeholder management skills to gain buy you in across the business
• Experience supporting research-led, knowledge-based, or international teams
• Proven track record improving Microsoft 365, SharePoint, and Teams adoption
• Experience leading responsible AI adoption and governance initiatives
• Professional certifications: ITIL, CISSP, CISM, PMP, Prince2, or equivalent