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Global Customer Support Lead - AI-Driven & Incident Expert

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Borderless Immigration
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Borderless Immigration is seeking a Customer Support Lead to design scalable support operations and lead a distributed team across London and the Philippines. You’ll own incident management, implement AI-powered workflows, and drive customer-focused improvements in a fast-growing immigration tech platform.

The role requires strong leadership, hands-on automation experience, and the ability to partner with Product and Engineering to address customer pain points across multiple time zones.

Are you ready to take on the Global Customer Support Lead - AI-Driven & Incident Expert role at Borderless Immigration?

The Global Customer Support Lead - AI-Driven & Incident Expert role at Borderless Immigration is now open for applications in Greater London, England, United Kingdom.

Join us at Borderless Immigration as our next Global Customer Support Lead - AI-Driven & Incident Expert in Greater London, England, United Kingdom.

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