Software Support Manager - Lead, Optimize & Deliver SaaS
Listed on 2026-11-02
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IT/Tech
IT Support, IT Project Manager, Systems Administrator
Planet Education Networks (PEN Group) seeks an experienced Technical Support Manager to lead its software application support function on-site in London. You will oversee a hands-on team, develop processes, monitor SLAs and collaborate with Projects, Developers and QA to resolve software issues efficiently.
The role emphasizes team leadership, recruitment, workload planning and continuous improvement of support operations for SaaS platforms.
This opportunity is for the Software Support Manager
- Lead, Optimize & Deliver SaaS role at PEN Group.
Join us at PEN Group as our next Software Support Manager
- Lead, Optimize & Deliver SaaS in Greater London, England, United Kingdom.
We are currently recruiting a Software Support Manager
- Lead, Optimize & Deliver SaaS for our team in Greater London, England, United Kingdom.
This is an excellent position to take on the Software Support Manager
- Lead, Optimize & Deliver SaaS role at PEN Group.
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