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AI-Driven IT Support Engineer — Helpdesk & Onboarding Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Clay
Full Time position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 55000 GBP Yearly GBP 35000.00 55000.00 YEAR

Job Description & How to Apply Below

Location: Greater London

Clay is rapidly scaling its IT function. This role is the first point of contact for requests, ensuring fast, reliable helpdesk support and smooth onboarding/offboarding. You will configure workflows in our AI-powered ITSM platform and partner with the Head of IT to shape a scalable, efficient IT service.

You’ll join a fast-moving startup culture where collaboration and AI-driven processes drive continuous improvement, with a focus on clean queues and proactive problem solving.

Consider building your career as a AI-Driven IT Support Engineer — Helpdesk & Onboarding Lead at Clay.

Our group is growing, and we are hiring a AI-Driven IT Support Engineer — Helpdesk & Onboarding Lead in Greater London, England, United Kingdom.

This role is for the AI-Driven IT Support Engineer — Helpdesk & Onboarding Lead role at Clay.

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