Break-Fix Engineer North West

Break Fix Engineer - Contract
£170 per day | Inside IR35 | North & North West London
£170 per day - Inside IR35
Initial 3-month contract, moving onto a 1-month rolling basis with potential extensions
Field-based role covering North and North West London
Desktop, Laptop, Hardware Diagnostics, Break/Fix Support
ABOUT THE CLIENT
We're supporting an established global IT services organisation looking for an experienced Break Fix Engineer to join their team on a contract basis. This is a fantastic opportunity for someone with strong hands-on hardware repair experience who enjoys working independently and providing excellent customer service.
THE BREAK FIX ENGINEER ROLE
As a Break Fix Engineer, you'll be responsible for diagnosing, troubleshooting, maintaining and repairing desktop and laptop devices, including All-in-One (AiO) computers.
You'll be travelling to customer sites across North and North West London, providing hands-on technical support and ensuring hardware issues are resolved efficiently.
Your responsibilities will include:
Diagnosing and repairing laptop, desktop and AiO hardware faults
Installing, maintaining and troubleshooting IT equipment
Providing excellent customer service and resolving technical issues
Managing daily communications via phone, voicemail and email
Maintaining accurate service records and administrative updates
Following parts management processes and service procedures
Escalating technical issues where necessary to ensure effective resolution
Maintaining tools and diagnostic equipment
BREAK FIX ENGINEER ESSENTIAL SKILLS
Minimum 3 years' experience diagnosing and repairing laptops and desktops
Strong hardware troubleshooting, diagnostics and component replacement experience
Experience providing customer-facing technical support
Confident working independently and managing your own workload
Full, valid driving licence with a good driving record
Willingness to travel extensively across North and North West London, potentially exceeding 50% of the working day
Ability to lift and carry equipment weighing up to 25kg
Strong communication, organisation and problem-solving skills
TO BE CONSIDERED
Please either apply through this advert or email me directly via
For further information, please call me on  .
By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
KEY SKILLS
Break Fix Engineer, Field Service Engineer, Desktop Support, Laptop Repair, Desktop Repair, Hardware Troubleshooting, Hardware Diagnostics, Break/Fix Support, Hardware Installation, Fault Diagnosis, PC Hardware, Component Replacement, IT Hardware Support, Preventative Maintenance, End User Support, Field IT Support.