London Market Claims Specialist

London Market Claims Specialist (Contract)

We are recruiting an experienced London Market Claims Specialist to support a high‑profile insurance transformation programme. This is a contract role focused on London Market / Lloyd's claims, working on complex claims processes and system implementations.

This role requires deep, hands‑on experience across the end‑to‑end claims lifecycle, acting as a Subject Matter Expert (SME) for London Market claims operations.

• Act as SME for London Market and Lloyd's claims, including ECF (Electronic Claims File) and Write-Back
• Support Guidewire Claim Center configuration, workflows and integrations
• Work closely with business and technical teams to analyse and document claims requirements
• Ensure compliance with Lloyd's standards and UK market regulations
• Provide guidance on claims triage, settlement and reporting for complex and high‑value claims
• Lead workshops, training sessions and stakeholder engagement activities
• Identify and deliver claims process improvements and best practice

• Strong London Market / Lloyd's claims experience
• Proven expertise in Guidewire Claim Center
• Hands‑on experience with ECF and Write‑Back
• Claims transformation or implementation background
• Strong stakeholder management and communication skills

• Claims Business Analyst or Claims Consultant background