Claims Specialist

Claims Specialist

AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance. We offer outstanding client service, intelligent risk‑taking and superior risk‑adjusted returns for our shareholders.

All qualified applicants receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request.

This role supports AXIS’ success by maintaining a market‑leading claims service that helps clients manage complex risks, supporting retention and acquisition of business.

• Handle personal injury and property damage claims in general liability and medical malpractice, and other liability/PI classes for a variety of professions and commercial clients in the non‑US Professional Lines Division.
• Collaborate with clients, market leaders, brokers, TPA service providers and external legal advisors to deliver premier claims service.
• Lead claims from first advice to final settlement, including coverage and liability analysis, reserve evaluation, resolution strategy, and liaison with risk managers, in‑house counsel and experts. Supervised by the GL & Med Mal Claims Lead.
• Handle Lloyd’s Syndicate, IUA and company claims.
• Coordinate with underwriters on wording/policy issues, provide claims information and attend client meetings.
• Engage stakeholders—including claims operations, underwriters, actuaries and internal audit—to improve claims performance.

• Experience with personal injury and/or medical malpractice claims in a claims lead or legal advisory role.
• Excellent written and verbal communication skills, with ability to present clearly in meetings.
• Strong relationship‑building skills with internal and external stakeholders.
• Ability to prioritise and organise workload effectively.
• Sound judgment in complex claim situations.

• Experience in a syndicate, company or broker environment.
• Knowledge of CLASS/ECF
  2.
• Proficiency with Excel, Word and PowerPoint.
• Legal or professional qualification (e.g., ACII).

Flexible working: office in person 3 days per week.

Comprehensive benefits package including medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave and more.

London, England, United Kingdom