Senior Claims Executive

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference.

That’s Howden.

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This role involves handling a portfolio of professional indemnity claims, focussing on claims against Construction & Property professionals, including Architects, Engineers, Surveyors and Property Managers.

We are looking for an experienced individual with an interest in handling Construction & Property PI claims, who has the confidence and ability to attend client meetings, deal with complex and high value claims and the passion to contribute to our thought leadership and data offerings.

The ideal candidate will have the ability to review policy wordings and will be comfortable advocating on behalf of our clients, so that they obtain the correct policy coverage available under the terms of their policy.

The role is hybrid, with an expectation of 3 days working in the office. Although primarily focused on Professional Indemnity, the team also handles Directors & Officers, Cyber and Financial Institutions claims.

• Reviewing, drafting and submitting notifications to insurers
• Liaising with various stakeholders, including clients, placing colleagues and insurers to keep all parties up to date, and to ensure that claims are being proactively managed in the client’s best interests
• Maintaining accurate data and records within our case management systems
• Producing thought leadership pieces for markets and areas of interest to clients
• Attendance of pre-renewal meetings and claim review meetings, and conducting CPD presentations
• Act as a point of referral for junior members of the team

• Good verbal and written communication skills
• Highly organised, and able to prioritise workloads and own time
• Resilient and calm under pressure
• A minimum of five years of experience working within professional indemnity claims, either at a broker, insurer or law firm (ideally with a focus on Construction and/or Property professionals)
• Cert CII qualification or law degree
• Knowledge of ECF and the London Market

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share…