Claims Adjuster

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Are you an experienced claims professional looking for your next challenge? We are seeking a skilled Claims Adjuster to join Gallagher Bassett on a fixed‑term contract basis
. This role offers the opportunity to work on a diverse portfolio of claims, providing technical expertise and delivering exceptional service to support our wide range of clients.

Duration: Fixed‑Term Contract 3 months

Location: Remote

Gallagher Bassett’s Claims Consultancy Team is project‑led, and can include Insourced Claims Handling, Audit and Review, and Training Projects. The Team are dedicated claims professionals who support clients, and Gallagher Bassett Operations Nationwide.

• Manage and process motor claims, ensuring timely and accurate resolution.
• Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defense strategies.
• Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
• Analyze and interpret policy coverage, liability, and damages to determine appropriate action on claims.
• Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
• Collaborate with internal teams and external partners to develop effective defense strategies.
• Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
• Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
• Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.

• Experience managing and processing motor claims with a strong focus on timeliness and accuracy.
• Proficiency in conducting thorough investigations, gathering documentation and evidence.
• Excellent communication skills to liaise with clients, claimants, solicitors, and stakeholders.
• Strong analytical ability to interpret policy coverage, liability, and damages.
• Detail‑oriented, capable of preparing accurate reports and maintaining records.
• Team player who collaborates effectively with internal and external partners.
• Proactive in tracking claim status and updating stakeholders.
• Knowledgeable of industry trends and legal/regulatory changes.
• Customer‑service oriented, able to address inquiries quickly and professionally.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective,…