Class Underwriter - Specialist Lines

Job summary

To assist the Senior Class Underwriter of Specialist Lines in all aspects of underwriting, including business meetings, account ownership, new business, Cover holder engagement and general underwriting functions involved with writing an MGA/Cover holder book of business.

• To assist the Senior Class Underwriter of Specialist Lines in underwriting new, renewal and mid-term alterations in accordance with the Syndicate Business Plan, Syndicate Underwriting Guidelines, Divisional Guidelines and Market Practice Guidelines.
• Agreement of special acceptances and referrals to binding authorities, line slips and consortia in accordance with underwriting authority.
• Specific account analysis including formulation of statistical analysis when required
• Assisting Senior Class Underwriter in preparation of quarterly Executive Report
• Liaising with Actuarial, Underwriting Support, Claims and other internal departments and representing the business line at meetings as required
• Preparation of formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance and regulatory standards
• Responsibility for the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility
• Build strong market peer group reputation.
• Participation in and where appropriate, chairing of special projects as and when required in order to meet Chaucer’s long term objectives.
• Reporting of issues to Senior Class Underwriter
• Client liaison for allocated risks and/or in absence of Senior Class Underwriter
• Travel to Coverholders/MGAs, producers and conferences when required
• Reporting to Divisional Head in absence of Senior Class Underwriter/Class Underwriter
• Ensure records are properly recorded and updated, including client files

Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.

• Manage the relationships with Customers, Agents and Service Providers.
• Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction.
• Foster positive relationships with Customers and attain an understanding of their needs
• Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate
• Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded
• Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals
• Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.

• Proven Insurance Industry Experience – Demonstrates a solid background in insurance operations and market practices.
• Understanding of Actuarial Rating Processes – Familiar with the principles and methodologies underpinning actuarial pricing and risk assessment.
• Knowledge of Binder and Cover holder/MGA Operations – Clear understanding of delegated authority frameworks and operational models within the Lloyd’s and company markets.
• Broker and Client Engagement – Experienced in negotiating with brokers and maintaining effective client relationships to support business objectives
• Exceptional Communication Skills – Able to engage and collaborate effectively across all levels of the organisation.
• Team-Oriented Approach – Works collaboratively to achieve shared goals and foster a supportive team environment.
• Resilience Under Pressure – Maintains performance and focus in fast-paced or high-pressure situations.
• Self-Motivation – Proactively takes initiative and demonstrates ownership of tasks and responsibilities.
• Time Management – Capable of working to deadlines and managing priorities effectively.
• Insurance Acumen – Demonstrates a solid understanding of core insurance principles and practices.
• Learning Agility – Embraces a growth mindset, showing adaptability and a proactive approach to learning from new experiences and challenges.

• ACII qualified

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Chaucer is a leading insurance group at Lloyd’s, the world’s…