Claims Consultant - Motor and Liability

R_335400 - Claims Consultant

We are seeking a talented individual to join our Claims Consulting team within Marsh Advisory. This role will be based in London. It is a hybrid role that requires working at least three days a week in the office.

Opportunity to join a team that strives to deliver best practice, market‑leading service and solutions with a focus on delivering claims projects based on reducing a client’s total cost of claim. This role will have a focus on Motor and Liability claims for UK‑based clients where the successful candidate will build and maintain an excellent rapport with both our clients and colleagues across Marsh.

Marsh Advisory provides a platform of specialised insurance claims consultancy services to clients and prospects.

There are excellent training and development opportunities with ongoing career prospects.

• Work in conjunction with the Claims Consulting Leader to deliver high quality and consistent project output which meets client/project objectives and is delivered on time.
• Attend client and Marsh office visits.
• Identify and facilitate a pipeline of sales opportunities of effective risk‑management solutions for clients across Motor and Casualty risks.
• Work closely with internal stakeholders to ensure all tasks relating to Consulting work are dealt with promptly and with accuracy.
• Drive claims product development and the promotion of Marsh solutions to both clients and insurers.
• Provide project support on claims matters such as process streamlining, identification of cost leakage, auditing of suppliers, benchmarking, claims cost reduction, training and supplier review/appointment, risk management and claim prevention/reduction strategies.
• Develop a strong working relationship with Claims Executives, Client Executives, Clients, and Insurers.

• Legal / Insurance Claims industry experience with a focus on Motor and Liability Claims.
• Claims background and knowledge of cross‑class claims handling.
• Ability to work as part of a team and within a collaborative environment.
• Ability to take ownership of own projects to meet time‑scales and budgets.
• Solution focus to enable recommendations to impact clients' senior leadership teams and policy.
• Confident communicator and presenter.
• Ability to influence and build relationships.

• Legal / Adjuster / Insurer Background.
• ACII Qualification or equivalent.
• Organisational Skills.
• Excellent Project Management Skills.
• Report Writing Skills.

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build confidence to thrive through the power of perspective. For more information about Marsh Risk, visit , or follow us on Linked In and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

We are an equal‑opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at rea

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.