Claims Executive - Management Services

Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re) insurance broking firm we work with intermediaries, direct insureds and reinsureds. For over 120 years we’ve been industry leaders in a variety of specialist areas.

Working here:

A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other.
What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

What you'll do:

To provide a prompt, accurate and efficient claims service for the benefit of Miller, its clients and the market.

Role Responsibilities:

• Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
• Negotiate complex claims with markets in order to maximise client retention
• Provide strategic advice to clients where required in respect of claims
• Attend senior level client and market meetings in order to resolve more complex claims
• Maintain and update in-house systems as appropriate
• Liaise with placing teams and other areas of Miller to ensure overall client requirements are met
• Maintain strong client and market relationships
• Prepare statistical claims data for both internal and external use
• Provide data and contribute to presentations and tenders for both new and existing clients
• Monitor market and legal trends with a view to enhancing Miller’s service proposition to clients
• Perform quality control checks on all documentation
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market

On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.

To foster greater diversity, we need an inclusive, open and supportive working environment where everyone is valued, respected and are able to meet their full potential.

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.

Ready to take the next step in your career?

Join Miller and be part of a team where your expertise drives success.

Apply today!