Senior MCL Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

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Fortune Best Workplaces in Financial Services & Insurance

Job Location:

London

Job Type: Permanent

Remuneration:
Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Senior Major & Complex Loss Adjusters in the South East.

An excellent opportunity is available for an experienced Commercial Adjuster to join our Major and Complex Loss team in the London and South East Region. You will handle a portfolio of higher value and complex commercial claims.

You should be ACII/ACILA qualified and have proven experience in managing and leading large and complex reinstatement projects. You must demonstrate a track record of providing excellent customer service, the ability to manage and lead multi‑party meetings, and possess excellent communication, report writing, and Excel skills.

Your key responsibilities will include investigating commercial losses on behalf of insurance companies by visiting policyholders’ premises. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will manage a caseload effectively, ensuring service delivery within clients' SLAs and meeting challenging audit criteria.

This is also a fantastic opportunity to participate in the development and mentoring of colleagues.

• A full UK Driving Licence
  :
  It is essential you can travel by car
• Excellent communication skills
  :
  You’ll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
• Experience handling Major and Complex Loss claims
  • with ACII and ACILA qualifications
  • or have a commitment to work towards qualification

• A market profile and account management experience is helpful
• Ideally have A-Level qualifications

• We will provide all the Sedgwick specific training you need to thrive in this role

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Company car or monthly car allowance.
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

• Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

• Voluntary benefits – green car scheme, annual medical assessment, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Think we'd be a great match? Apply now –we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in‑person).

#LI-REMOTE

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.