Claims Commercial Manager - Third Party

Job Title:

Claims Commercial Manager – Third Party

Location:

Leicester, London or Bexhill Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4

Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.  

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview We have an exciting opportunity for an ambitious Commercial Manager to join our TPPD Claims team to deliver the execution of our commercial and trading strategy.

You’ll be an expert in your area, driving commercial leading change and improvement through varied trading levers. You’ll have a tangible impact to the business by delivering indemnity savings and optimising our claims spend, supporting our transformation into a best-in-class claims function.

Job details – you’ll need to have demonstrable experience in:
Supporting the delivery of our Third Party/TPPD strategy to maximise commercial outcomes

Driving data-led performance improvement opportunities, working across our matric (including Commercial, Supplier Management, Engineering, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes

Managing contractual relationships with external suppliers to achieve excellent commercial and customer outcomes

Managing risk and business continuity within the department, developing appropriate strategies to mitigate threats

Owning the commercial performance of a key component of claims

Identifying trading performance improvement opportunities

Essential skills/experience:  Claims/insurance experience is highly beneficial or commercial management experience from other regulated industries such as financial services, energy etc.

Proven commercial and analytical ability – able to understand how data drives the best decision-making and able to translate complex data into a logical and structured way, explaining to technical and non-technical stakeholders

Comfortable with innovation and disruption in an ever evolving industry – able to demonstrate how you’ve driven performance in a similar role Strong leadership skills – able to coach, mentor and develop more junior team members

The interview process Recruiter intro/screening call   1st stage interview with our Head of Commercial2nd interview with another member of our senior leadership team As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey.

We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Regrettably we are unable to offer sponsorship for this role.

Benefits: in addition to a competitive salary and 5k car allowance you will also receive…  Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail  Competitive bonus scheme - all colleagues are eligible for our annual 4

Cs performance bonus  Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen  Financial wellbeing – as well as…