MGA Operations Manager - Insurance

MGA Operations Manager - Insurance
Location:
London (Hybrid, 2 days in office)
Contract:
Fixed Term Contract (12 months)
Salary:
Circa £90,000 + DOE

A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred.

The Role

This is a hands-on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs.

Key Responsibilities

• Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid-term adjustments, binder broker liaison
• Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management
• Claims: loss funds, payments, fee payments and recoveries, SLA monitoring
• Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux
• Finance: aged debt, unallocated cash and query management
• Underwriting support: data entry accuracy, exception reporting, control...