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Associate Claims Director, Worldwide Property

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Ardonagh Specialty
Full Time position
Listed on 2026-09-12
Job specializations:
  • Insurance
    Insurance Claims, Insurance Agent & Advisor, Insurance Analyst, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 180000 GBP Yearly GBP 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Job Title: Associate Claims Director, Worldwide Property

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time– Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):
  • Employer pension contribution of 10% (providing you, the Employee provides 5%).

  • Good work life balance - flexibility to suit you.

  • Competitive salary.

  • Life Assurance at X4 of your base salary.

  • Group Income Protection.

  • Generous Annual Leave entitlement.

  • Private Medical Insurance.

  • Group annual bonus scheme.

Purpose of the Role:

The purpose of this role is to provide expert claims advocacy on complex worldwide property losses, acting as a trusted advocate for our clients throughout the claims lifecycle. The role provides expert technical advice, drives commercial claim strategies and works collaboratively with Insurers, Loss Adjusters and other stakeholders to secure the best possible outcomes for clients while delivering an exceptional claims experience.

Key

Role Responsibilities:
  • Manage a portfolio of complex worldwide property claims from notification through to settlement, ensuring timely progression and resolution.
  • Act as a trusted advocate for clients, developing and executing claims strategies to achieve the best possible commercial outcomes.
  • Provide expert guidance on complex coverage issues, policy interpretation and claims processes.
  • Build and maintain strong relationships with clients, Insurers, Loss Adjusters, Legal Counsel and other key stakeholders.
  • Lead negotiations with Insurers and markets to secure fair and prompt settlements.
  • Deliver proactive, clear and timely communication to clients throughout the lifecycle of each claim.
  • Identify opportunities to improve claims outcomes through early intervention, strategic planning and effective stakeholder management.
  • Support new business and business retention by participating in client meetings, pitches, and market engagement.
  • Mentor and support junior members of the claims team, sharing knowledge and promoting technical excellence.
  • Ensuring all claims are managed in accordance with regulatory requirements, internal governance standards and client service expectations.
  • Maintain accurate claims records and management information, providing meaningful reporting and insights to clients and internal stakeholders.
  • Identify trends, lessons learned and emerging risks to share with the…
Position Requirements
10+ Years work experience
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