Underwriting Assistant

Primary Details

Time Type: Full time
Worker Type: Employee
The purpose of this role is to provide efficient and timely administrative and technical support to the Underwriting team, ensuring exceptional customer service and resolution of enquiries from Brokers/partners. The role involves assisting underwriters with policy administration, underwriting new business and renewals within set guidelines and service standards, and contributing to the achievement of business objectives.

• London based role with hybrid working
• Be part of a supportive, inclusive, and collaborative environment

We are currently looking for an Underwriting Assistant role to join our Financial Lines team based in our London office with hybrid working.
As an Underwriting Assistant, you will play a crucial role in providing technical and administrative support to our underwriting team. Your responsibilities will include ensuring compliance with legal and regulatory requirements, maintaining accurate underwriting data, and contributing to the overall efficiency of the underwriting process.
Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

• Contribute to recording and measurement of insurance risks, ensuring accuracy and adherence to performance standards
• Develop and maintain effective working relationships with internal and external stakeholders
• Capture accurate underwriting data on systems to minimise risk and ensure high-quality information output
• Conduct research, prepare reports, and provide backup information to support the team and business planning
• Assist in the production of management information statistics and reports for the business planning process
• Provide general administration support to underwriting for the delivery of a professional service
• Collaborate with colleagues as part of the extended service team to deliver superior service standards

• A good level of numeracy and literacy
• Experience dealing with complex data and confident using Excel (vlookup/pivot tables/basic formulas)
• A good understanding of AI and how to use it to add value, including putting together effective prompts
• Organisational and prioritisation skills
• Team player with the ability to work collaboratively and develop successful working relationships
• Previous work experience that demonstrates your customer service skills

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Family friendly policies– we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

We value our employee’s experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner:
  Commercial Lines Insurer of the Year,
• Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

Analytical Thinking, Business Management, Collaboration Tools, Communication, Critical Thinking, Decision Making, Financial Advising, Financial Products, Intentional collaboration, Managing performance, Portfolio Management, Problem Solving, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 23/08/2026 11:59 PM

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.