Trading Underwriter, Existing Business

Trading Underwriter — Existing Business (London)

Job Title:

Existing Business Trading Underwriter

Responsible to:
Existing Business Manager

Department:
Existing Business

To build and maintain broker relationships by offering a high level of customer service and to work closely and effectively with the team and your team leaders to ensure that all work is completed within SLA’s.

• Provide brokers with their renewal invites for all products including RPO, CPO, Retail, Pubs, Restaurants, Hotels, Contractors, Tradesman and Commercial Combined, in good time.
• Work through any renewals queries for your panel of brokers in a timely manner.
• Action all Mid Term Adjustments and Cancellations for your brokers and clients.
• Large case management for renewals over £5,000 and above.
• Act as a referral point for Underwriting Assistants within the Team.
• Answer phone calls to broker in a professional and friendly manner.
• Operate in accordance within the Underwriting License given.
• Make use of the Underwriting guide in addition to senior colleagues for a collaborative approach to underwriting.
• Take initiative, within the context of the role, to improve work processes and promote overall corporate goals.
• Ensure Group trading entities deliver customer outcomes in a compliant manner in accordance with the principals of Treating Customers Fairly (TCF).

It is anticipated, that to be successful in this role at Eaton Gate, you will be able to demonstrate the following:

KEY CRITERIA
ESSENTIAL
DESIRABLE

Work Related Personal Requirements

• Self-motivated
• Friendly, but professional
• Good relationship building skills
• Quick to learn
• Strong Team working skills
• Ability to prioritise and ensure deadlines are met

Competence Summary (knowledge, abilities, skills, experience)

• Excellent communication skills
• Good organisational skills
• Strong commercial underwriting skills
• Proficient in using Microsoft Word and Excel
• Ability to perform under pressure
• Problem solving

Qualifications & Training

• Minimum of 2 years Underwriting experience (commercial property and casualty)
• Cert CII or ACII qualifications

Other Work Requirements

• To act in accordance with the Group’s values with both internal and external customers to facilitate continued and improved company reputation and success
• Positive attitude
• Reliable and dependable
• Generous private health care and pension scheme