Commercial Claims Handler
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-13
Listing for:
Employment Specialists
Full Time
position Listed on 2026-09-13
Job specializations:
-
Insurance
Insurance Claims, Insurance Agent & Advisor, Insurance Analyst, Property Insurance
Job Description & How to Apply Below
You'll be at the heart of the Broker's Claims service, delivering confident, proactive support to Commercial clients and their claims. They handle all types of Commercial Insurance, and their client base spans Property, EL, PL, PI, Cyber, D&O. You will also be able to attend renewal meetings with your Account Executives, and the occasional quarterly Claims meetings. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value your help and support - as will your clients.
Your main responsibilities as a Commercial Claims Handler will include:
Receiving and actioning Claims instructions in a timely manner Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with Insurers Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Communicating with carriers, third parties and service providers To be successful as a Commercial Claims Handler in this role you will have:
Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
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