Underwriting Support Technician

Do you have excellent attention to detail and would like to be part of the underwriting support team at Markel?

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Underwriting Support Services (USS) is a centralised team based in our London Fenchurch Street office. We provide a high-quality, timely and accurate data capture and administrative support to our London Market underwriting teams. The team supports a broad range of classes of business, including Marine, Energy, Professional Liability, Cyber and Specialty lines. Our role is to ensure underwriting information is processed, uploaded and quality checked in line with agreed standards and service expectations.

USS plays an important part in supporting efficient underwriting operations by managing insurance policy data, undertaking quality assurance activity and responding to technical and process queries from the business.

• Perform data entry of insurance policy information into in-house systems to agreed, defined standards of accuracy and timeliness.
• Develop a broad class of business knowledge, to support the centralised team model and also specialise in a specific class of business, to become a main point of contact for the underwriting team.
• Manage your daily workflow and business queries efficiently, liaising with both your line manager and underwriting team to support productivity targets.
• Monitor and maintain data accuracy levels, utilising QC reporting and dashboards.
• Develop and maintain effective working relationships with the underwriting teams and attend underwriting meetings when required.
• Engage with training opportunities and support Markel’s progress with process optimisation, automation and AI initiatives.

• Computer literate, with the ability to develop a full understanding of in-house and Microsoft systems
• Experience in the insurance industry, with Energy experience being ideal but not essential
• Demonstrate a consistent high-quality customer focus and service delivery
• Ability to work in a busy team environment, with daily moving priorities. Be willing to provide cover for team members and enjoy helping peers.
• Positive approach to change and willingness to participate in future projects

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to…