Claims Advocate
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-20
Listing for:
The Emerald Group Ltd, Search and Selection
Full Time
position Listed on 2026-09-20
Job specializations:
-
Insurance
Insurance Claims, Risk Manager/Analyst, Health Insurance, Insurance Analyst
Job Description & How to Apply Below
Role:
Claims Advocate – Crisis Management
Location:
London, Hybrid
Purpose:
- Manage high-value and complex claims for high-profile clients, providing proactive claims advocacy and strategic coverage advice through to resolution.
- Manage high-value claims from inception through to settlement.
- Advise clients and Aon network offices on coverage and claims strategy.
- Advocate with insurers, brokers, clients and other stakeholders to achieve effective claims outcomes.
- Manage complex claims across Product Recall, Political Violence and/or Political Risks.
- Maintain strong client relationships and communication throughout the claims process.
- Mentor and support less experienced colleagues.
- Keep up to date with market developments, regulation and claims best practice.
- Minimum 5 years' London Market claims experience.
- Background in insurance, broking, adjusting or legal claims environments.
- Experience handling sophisticated claims in a client-facing role.
- Strong negotiation, communication and interpersonal skills.
- Knowledge of crisis management products and insurance principles.
- Excellent organisation and administration skills.
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