Senior Delivery Manager

Job Title Senior Delivery Manager Job Description We're looking for a Senior Delivery Manager to own the execution of high-value customer projects and programmes across Underwrite Me. This is a hands‑on and technically literate individual contributor role. You will own delivery outcomes end‑to‑end, working with stakeholders, customers and product teams to execute effectively and set the delivery standard. This is a varied and exciting role, with scope to make real business impact.

You will own end‑to‑end delivery of both customer and internal projects and programmes. You’ll be scoping the plan, setting the milestones and ensuring we meet our commitments. You will drive Engineering, Product, PMM and Customer Success towards a single delivery plan, owning the critical path and sequencing across them. You will identify and actively resolve dependencies and risks, remove blockers directly, and escal…

You are decisive when faced with ambiguity and resilient under delivery pressure. You have recovered at‑risk programmes before and can bring calm credibility to high‑stakes delivery. You are technically credible. You can interrogate solution design and architecture trade‑offs at high‑level, assess change impacts and challenge in a way that materially shapes estimates, sequencing and risk decisions - going beyond coordination. You are a team player - driving alignment across functions with competing priorities and can influence senior stakeholders without formal authority.

You work iteratively and use data when making decisions or recommendations, respectfully challenging the status quo as needed. You thrive in a fast‑paced environment and enjoy getting things completed.

• 6–8 years in delivery or programme roles, with a track record of successful delivery in complex, multi‑team enterprise SaaS environments
• Demonstrable recovery of at‑risk programmes and delivery under high ambiguity
• Good technical grounding; credible with senior engineering managers and leaders
• Excellent written and verbal communication skills
• Proficiency with planning, forecasting and delivery‑tracking tooling (Jira, Confluence or equivalent)

• Experience in insurance, financial services or other regulated enterprise markets
• Working knowledge of AI technology and experience working with AI‑assistive tools
• Experience defining delivery metrics and playbooks from scratch

Underwrite Me is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible.

• Decision Platform - a B2B enterprise platform that provides a best‑in‑market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia‑Pacific and North America. The platform combines our engine with technology to source and process third‑party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient.
• Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach.

Joining Underwrite Me means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You’d be…