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Senior Claims Adjuster - Construction Professional Indemnity

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: QBE
Full Time, Part Time position
Listed on 2026-10-04
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Primary Details

Time Type:
Full time

Worker Type:
Employee

Senior Claims Adjuster
- Construction Professional indemnity London/Hybrid About QBE

At QBE, we get to the heart of what matters for our customers.

And we do it all with a human touch.

We’rean international insurer with more than 13,000 people working across 26 countries – which meanswe’rebig enough for your ambitions, yet small enough for you to make a real impact.

It’san exciting time.

We’rebuilding momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world?

Aspart of the QBE team,you’llget to spend every day working with people who are passionate,talented and kind.

The opportunity

We’re now looking to expand our team by hiring a Senior Claims Adjuster who can help us continue our legacy of excellence and innovation. If you're ready to take the next step in your career and join a dynamic team that thrives on collaboration, expertise, and exceptional service, we’d love to hear from you!

Your new role

You’ll manage a dedicated portfolio of complex and high value Construction professional indemnity claims from start to finish. Additionally, you'll support the Assistant Claims Manager by mentoring junior Claims Adjusters and interns, helping them grow their technical skills.

Please note
- Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Main responsibilities
  • Investigate, manage and resolve complex and high value Construction PI claims efficiently and in the timely manner in accordance with policy terms and conditions in line with QBE Claims Philosophy.
  • Support the implementation of the Claims strategy to enable delivery of overall business targets.
  • Identify and investigate coverage issues so as to ensure that the company’s liability is in line with its contractual commitments
  • Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate
  • Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis
  • Support the development of relationships with internal stakeholders and external customers to enable the Claims function to fully support their needs.
  • Manage external legal providers, analyse coverage and defence reports and be prepared to challenge advice to enable crucial decisions on claims strategy.
About you
  • Experience in handing professional indemnity Construction claims at an insurance company, adjuster, broker or law firm.
  • Excellent organisational, investigation, analytical and negotiation skills
  • Great communication skills including experience of presenting
  • Enthusiasm for change and continued development
  • The ability to mentor and build strong relationships with internal and external stakeholders
  • Professionalism and understanding of regulatory and statutory standards and requirements
  • IT skills, including experience with MS Office and London Market claims systems
Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

As well as the benefits below we also offer an extensive choice of other options to suit you!

  • 30 days holiday a year
    with theoptionto buy up to 2additionaldays.
  • Flexible working
    -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
  • Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
  • Private medical insurance
    – we fund fully comprehensive private medical cover for you and all the family.
  • Family friendly policies
    – we offer 26…
Position Requirements
10+ Years work experience
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